Refund & Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We do not accept returns on ANY opened or used items. Customer pays all shipping costs for returned items.

Products purchased at discount or during a sale will be refunded as store credit.

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.


DISCREET SHIPPING

Our discreet shipping practices maintain confidentiality, allowing you to enjoy your purchases without any unnecessary attention.

3RD PARTY LAB TESTED

Our products undergo full-panel third-party lab testing to guarantee their quality, purity, and safety, providing you with confidence in the exceptional standards we maintain.

500+ 5-STAR REVIEWS

We are proud to have amassed over 500 5-star reviews from satisfied customers, a testament to the exceptional quality and service we consistently provide.

WISCONSIN GROWN

Steve's Hemp is firmly rooted in Wisconsin, drawing inspiration from the state's heritage of hard work, dedication, and innovation to bring you the best products and customer experience possible.


Discounts & New Products. Delivered Regularly.